We invest in your professional development and provide paths for advancement.
Supportive Team
Enjoy a collaborative work culture where teamwork is valued.
Community Focused
Be proud to work for a company committed to serving our local community.
Work-Life Balance
We prioritize work-life balance with flexible scheduling options and respect for personal time.
K-9 Employees
You get to work with K-9 Employees!
Stability & Respect
Join a well-established, respected company with a strong foundation.
Position Summary
As a Customer Service Representative (CSR) at Skaggs Appliance, you will serve as a vital link between our customers, technicians, and business operations. This multifaceted role combines customer communication, administrative responsibilities, and financial oversight to ensure smooth daily operations.
Key Responsibilities and Job Details
Job Location: Skaggs Appliance LLC, 1516 Old Hwy 135, Corydon, IN 47112
Comfortable with K-9 Employees: You will be working with K-9 Employees!
Service Coordination: Schedule and manage service appointments for customers, ensuring optimal technician routing and customer satisfaction
Financial Administration: Process payroll for staff members and track financial documentation
Inventory Management: Perform data entry for appliance parts, maintaining accurate inventory records
Technical Support: Assist appliance technicians by facilitating customer communications and follow-ups
Vendor Relations: Review and track distributor credits, ensuring all applicable refunds are properly processed
Warranty Processing: Submit warranty claims to manufacturers, monitor approval status, and follow up on pending claims to maximize revenue recovery
This position requires excellent organizational skills, attention to detail, and strong customer service abilities to support both our clients and internal team members effectively.
Our Culture:
Family Atmosphere: We operate as a tight-knit team where everyone's contributions are valued and respected
Continuous Learning: Regular training opportunities to enhance your skills in customer service and appliance technology
Community Focus: Deeply rooted in Southern Indiana and Louisville, KY - we support local businesses and community initiatives
Open Communication: Flat organizational structure with direct access to leadership for ideas and concerns
Growth Opportunities: Priority given to internal candidates for leadership roles as we expand
Transparent Operations: Regular team meetings where we review company performance and goals together
Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use,
and protect your personal information when you apply for a position.
Information We Collect
Information You Provide: We collect personal
information you submit through the application form, such as your name, email
address, phone number, employment history, qualifications, and any other details you choose to provide.
Automatically Collected Information (Website): If interacting with our main website, we might collect technical data like IP address or browser type for analytics and site improvement.
How We Use Your Information
To evaluate your qualifications and suitability for open positions.
To communicate with you regarding your application status and potential interviews.
To manage the recruitment and hiring process.
To comply with legal and regulatory requirements.
For internal record-keeping and process improvement related to recruitment.
Information Sharing
Your information will be accessed by authorized personnel involved in the hiring process within Skaggs Appliance LLC.
We utilize EmailMeForm for application collection; your data submission is subject to their Privacy Policy and Terms of Service.
We do not sell your personal information. We will only disclose it to external third parties if required by law or with your explicit consent.
Data Security
We rely on the security measures provided by our form provider to protect the data submitted.
Access to application data within Skaggs Appliance LLC is restricted to authorized personnel.
While we strive to protect your information, no online transmission or storage method is 100% secure.
Your Rights
You may have rights regarding your personal data (e.g., access, correction) depending on applicable laws. You can inquire about your data by contacting us.
Changes to This Policy
We may update this Privacy Policy occasionally. Significant changes will be indicated by updating the policy text accessible via the link on our application page.
Contact Us
If you have any questions about this Privacy Policy or our handling of your application data, please contact us:
Skaggs Appliance LLC
1516 Old Hwy 135
Corydon, IN 47112
Phone: 502-425-0885